GoDaddy

Connect your GoDaddy domain to your website

You will add two or three records in GoDaddy, then set your bare domain (without the www) to forward to your site. Nothing changes on your email.

About 10 minutesChecked September 2026

Before you start

  • Open your Freshweb account and go to Domain & DNS. It lists the exact records for your domain. We also email them to you.
  • Have your GoDaddy login to hand. If someone else set up your domain, ask them to log in, or to give us access with the GoDaddy access guide.

  1. Open the DNS page for your domain

    Sign in to GoDaddy and go to your Domain Portfolio. Select your domain to open its Domain Settings page, then select DNS.

  2. Check for an existing www record

    Look down the list for a record with the name www. Most GoDaddy domains already have one, a CNAME pointing to @.

    If there is one, select Edit next to it and use it for the next step instead of adding a new record. GoDaddy only allows one record called www.

  3. Add the records from your account

    Select Add New Record. Choose the Type, then fill in Name and Value exactly as your account shows them. Leave TTL on its default.

    TypeNameValue
    CNAMEwwwYour site address, ending in .fresh-web.co.uk
    TXT or CNAMEStarts with _acme-challengeCopy it from your account
    Only type the first part of the name. GoDaddy adds your domain on the end for you. Type www, not www.yourdomain.co.uk, or the record ends up with your domain in it twice and won't work.

    Select Save. If you added more than one record, select Save All Records.

  4. Forward the bare domain to www

    This sends anyone who types your domain without the www (for example yourdomain.co.uk) to your site.

    1. Still on the DNS page, open the Forwarding tab.
    2. Select Add Forwarding and choose Domain.
    3. Choose https:// and type your www address, for example www.yourdomain.co.uk.
    4. Choose Permanent (301). Don't choose Forward with masking.
    5. Select Save.
    GoDaddy may suggest pointing your www record back to @. Ignore that suggestion: your www record needs to keep pointing at your Freshweb site.

Check it worked

GoDaddy says changes usually take effect within an hour, and can take up to 48 hours.

Once the records are live, your site loads at your www address with the padlock showing in the browser. We set up the secure (https) certificate automatically, which can take a little longer than the records. If it still isn't working after a day, get in touch.